Customer Feedback

Rating: Excellent
"Excellent service and excellent price!! We got a quote of 50% off compared to other companies! The driver was kind and despite the delay we had, the driver was kind and patient. Would use again in the future! :)".

Date of Trip: 18th October 2017

Rating: Excellent
"The driver was very sociable and helpful ,the bus was lovely and we had a very enjoyable journey .I would definitely book North East Couch Travel again x".

Date of Trip: 29th August 2017

Rating: Excellent
"I couldn't recommend this company highly enough. They were fantastic. We couldn't find them at the end of the night as we got lost and the gentleman driver who was picking us up drove around alnwick looking for us - he was an absolute star totally Went above and beyond considering it was 11.30 at night and we had kids with us he was a star. If I ever need minibus hire again I would definitely use this company.".

Date of Trip: 14th August 2017

Rating: Excellent
"Would just like to thank you and your company for our first trip with your self's went fantastic each and every one commnentes on how well your driver shaun prestented your company 5 star service top driving and top customer service we renamed him tho shaun the bus".

Date of Trip: 11th Feb 2017
Rating: Excellent
"Just wanted to say a massive thank you to Gary our coach driver, who we've spent the last 5 days with. He drove my Under 12's football team Saffron Dynamo F.C. to the Hageland Cup in Belgium.
Gary was a real gent, a good laugh and nothing was too much trouble for him. The coach was immaculate and the dvd's kept the kids entertained en route.
On behalf of all of us who made the trip, thanks a lot Gary - you helped to make memories that will last our boys a lifetime!"

Date of Trip: Wed 26 May 2016
Rating: Excellent
I’d just like to pass on our thanks for the weekend. The coach was immaculately clean and extremely comfortable. I must praise our driver, Shaun. From start to finish he was absolutely brilliant! We honestly could not have asked for more. Nothing was too much trouble for him. He was always ready when we were and has played a massive part in helping our boy’s first ever rugby tour go like clockwork. I cannot praise his professionalism, friendliness and his ‘go the extra mile’ highly enough, he is a real asset to your company and I can guarantee that for our next tour, we’ll be using your company again.

Date of Trip: 06th May 2016
Rating: Excellent
"A great company, Jenna was extremely helpful when it came to booking coaches for hen party's nothing seems to be a problem. Our first trip was to Liverpool the driver was very friendly and the bus was nice, clean and comfortable. We are looking forward to our next trip to Leeds this weekend. Will be using North East Coach Travel in the future and I would definitely recommended them."

Date of Trip: Wed 26 Nov 2014

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